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How to redeem your RacingBreaks.com gift voucher

Our simple step by step guide for redeeming your voucher

Frankie Dettori

(Racing Breaks Ambassador)

Step 1: Find your desired Racing Experience

If you have a Monetary Voucher, browse the Racing Breaks website to find your perfect break!

If your vou have a Gift Experience Voucher, simply search for the perfect experience on online.racingbreaks.com/gift-experience-vouchers. If your experience of choice is no longer available or you see a different experience you’d prefer - not a problem! You are welcome to use the monetary value of the voucher towards any experience on RacingBreaks.com if you wish.

 

Step 2: Get in touch

Get in touch with one of Racing Breaks team!

RacingBreaks.com vouchers can only be redeemed over the phone. To do this, please get in touch with a member of the Racing Breaks team via our freephone number on 0800 193 6646!

Step 3: Don't Forget to Claim your Reward!

Once you've purchased your voucher, see what rewards you have earned! This can be done whilst on the phone with a member of the Racing Breaks team.

Check out Frankie's Rewards table below to see what you can claim!

Frequently Asked Questions

If you have any other questions, please don't hesitate to contact us or visit our terms and conditions

 

FAQ's - Monetary Vouchers

What can I use my voucher for? 

You can use your monetary voucher to purchase any ticket or experience available on the Racingbreaks.com website.

 

If the product you choose is a higher value than the voucher, you can simply pay the difference.

 

If the product you choose is a lower value than the voucher, you can use the remaining amount for other products in future within the expiry date given.

 

 

What will I receive when buying a voucher by Post?

You will receive a smartly packaged gift card enclosed within a voucher wallet. The gift card will be accompanied by information on how to redeem the voucher. 

 

All Gift cards will be sent out 1st class and will arrive within 2 working days including Saturday. During the Christmas period this time frame can be slightly extended.

 

 

What will I receive when buying a voucher by email?

You will receive an email with a downloadable pdf voucher attached within minutes of your purchase. The pdf voucher can be printed out or sent to the recipient and will have the monetary amount and also instructions on how to redeem the voucher. 

 

 

How long are vouchers valid for?

Vouchers are valid for 24 months from the date or purchase. 

 

You are able to book an event that takes place after this date but the voucher must be redeemed and a booking made before the expiry date. If the voucher is not used before this date the voucher is no longer valid and is non-refundable.

Can I get a refund? 

Racingbreaks.com vouchers are completely non-refundable. If an event is cancelled or postponed you will receive a credit voucher for the amount you used to make the booking.

 

I have been given a voucher but I am unable to use it, can I give this to someone else?

Vouchers can be regifted to another person. You will need to make Racing Breaks aware of this change before they can be redeemed. This change will need to be done  at least 10 days prior to the date of the event/race day.

  

 

How to redeem your voucher?

 

To redeem your voucher please call 0800 193 6646 to speak to a sales consultant. All vouchers must be redeemed with Racingbreaks.com and can not be redeemed directly with any racecourse.

FAQ's - Gift Experience Vouchers

(All of the above FAQ’s apply to Experience Vouchers)

What can I use my experience voucher for?

There are 4 types of Experience vouchers available:

  1. Day at the Races for 2

  2. Frankie’s UK Favourites

  3. Frankie's Overseas Favourites

  4. Frankie's Ultimate Experiences

 

Each experience is detailed here.

Can I use my experience voucher for another event or tickets?

 

Yes you can use the value of the experience to book any ticket or event on the RacingBreaks.com website. Our dedicated sales consultants can talk you through all the available options and give recommendations depending on where and when you wanted to attend.

 

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